Select Currency of Preference
LANGUAGE & COUNTRY
Renting cars in Latin America for over 10 years

Requests, Claims and Complaints

BACK

I have a Request, Claim and/or Complaint

Please enter your email and booking number:

Error

No results found

I have a Request, Claim and/or Complaint

Please enter your request, claim and/or complaint in detail and one of our Customer Service Agents will contact you as soon as possible.

Type your message here
This field is mandatory

Error

The maximum size allowed has been exceeded

Error

The maximum number of files allowed has been exceeded

Error

We were not able to process your request. Please try again later.

Need help?
0
FAQ's
Contact Us
Manage your Booking
Cancel My Booking

Reset Password

Close
*6-character minimum. Numbers, letters and optional special characters: @$!%*#?&. SEND

Error

We encountered an error while processing your password reset. Please try again. If the problem persists, please contact our Customer Service Department.

Error

Passwords do not match

Error

Your current password is incorrect

Error

Your new password cannot be the same as the old password. Please enter a different password.

Data sent successfully

Your password has been reset successfully.

Free Travel Insurance
Close
Exclusive at Miles Car Rental! Take advantage of our free Travel Insurance.
Included in all bookings processed today.
  • Emergency Accident or Sickness Medical Expense - Up to USD 110.000
  • Includes Medical Assistance for Coronavirus.
  • Life Insurance in case of an Accident - limit USD 25.000
  • Legal Assistance for Traffic Accident - Up to USD 2.000
  • Multi-Cause Trip Cancellation - Up to USD 800
  • Airline Baggage Loss - Up to USD 1.000
  • Prescription Medications - Included
  • Delayed Flight Expenses (6 hr) - Up to USD 100
*Travel insurance covers up to 5 passengers of the rental.
!function(a,b,c,d,e,f,g,h){a.RaygunObject=e,a[e]=a[e]||function(){ (a[e].o=a[e].o||[]).push(arguments)},f=b.createElement(c),g=b.getElementsByTagName(c)[0], f.async=1,f.src=d,g.parentNode.insertBefore(f,g),h=a.onerror,a.onerror=function(b,c,d,f,g){ h&&h(b,c,d,f,g),g||(g=new Error(b)),a[e].q=a[e].q||[],a[e].q.push({ e:g})}}(window,document,"script","//cdn.raygun.io/raygun4js/raygun.min.js","rg4js"); rg4js('apiKey', 'kKccCbMD6bGwWCJjRxMPsw'); rg4js('enableCrashReporting', true);